Because we know important questions about meal plans, recipes and orders can’t always wait.
Frequently asked questions
Don’t worry! It happens to us too… When you get to our login page, just click “Lost password?”, and we’ll send you a mail about how to make a new one.
We send out meal plans for the coming week every Thursday. Then you have some time to prep the shopping for the coming week. Remember that with Mambeno’s recipes, you only have to shop once a week!
Aw, we’re sorry to hear that, but that’s of course okay. At Mambeno the most important thing is satisfied customers – and happy kids!
You can cancel your subscription by going to the menu option “MY SUBSCRIPTION” under “My Mambeno”. Click “DETAILS” next to your subscription, and then click “CANCEL”.
Fortunately, it’s easy to change your payment card at mambeno.co.uk.
1. Go to My Mambeno – My purchases
2. Click “PAY” next to your latest order
3. Simply complete the failed payment with your new card, and all future payments will come out of this card
If you’re still experiencing issues, just get in touch with us. Then we’ll help you as soon as possible, so you can go back to receiving meal plans and recipes every week!
Didn’t find what you were looking for? See our FAQ here.